Online retails shoppers mostly satisfied with their experience

December 20, 2007

Nielsen has released a report which details the satisfaction of online shoppers during the last few weeks Christmas rush.

Apparently 82% of online shoppers said they either very satisfied or somewhat satisfied with their online purchase experience. The top ten destinations all scored over 80% so should be very pleased with themselves.
Highly commendable that a site with the volume of visitors that Amazon receives does so well, testament to the hard work they put into their user experience.

Let’s hope the travel industry can do as well in January!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: